Customer Service Specialist Staffing2019-01-11T12:38:07+00:00
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Search Solution Staffing Provides Customer Service Solutions

When your company needs a customer service specialist, Search Solution Staffing understands the importance of delivering a qualified candidate quickly. Your company’s customer service is the cornerstone of your image, and you need a professional that is able to provide a high level of satisfaction and professionalism as a representative of your organization.

The Customer Service Staffing Experts

At Search Solution Staffing, we have placed thousands of customer service specialists across a broad range of industries. We have developed a talented network of professionals with proven success records of showcasing quality communication, organization, and problem-solving techniques to exceed your expectations for the temporary or short-term position you are looking for.

What does a Customer Service Specialist do?

Customer Support Specialists provide product or services information, exceptional specialized communications, and solutions to customers. They must be sociable professionals with a talent for providing clear and professional answers to customer’s requests.

Customers often have questions, complaints or suggestions regarding a company’s service or product. Customer service specialists provide the appropriate communications with customers needed to satisfy the request. It is important they are able to provide troubleshooting techniques and help solve billing and account discrepancies. They are the representative of the company, serving as the direct link to its existing and potential customers.

Effective Customer service specialists must have well-developed written and verbal communication skills. They must have extensive knowledge of the business and be able to describe in detail all of the product and services functions, features, and details. The ability to diplomatically respond to customer complaints is crucial, and all inquiries must be addressed in a timely and professional manner. They should be highly organized and have a general working knowledge of Microsoft Office as well as any software that your company uses to organize and track customer responses.

Customer Service Specialist Responsibilities

    • Must have an outgoing, engaging personality and the ability to connect with customers
    • Make inbound and outbound calls as well as schedule new appointments
    • Attract potential customers by answering questions regarding products and services
    • Be able to suggest information about related products and services
    • Open customer accounts and accurately record customer information
    • Resolve product or service issues using company troubleshooting techniques and following up to ensure resolution

Flexible Staffing Services

Search Solution Staffing offers three distinct options for providing your company with the most beneficial flexible staffing solution:

Temporary Staffing

Sometimes companies have short-term gaps which are usually accompanied by immediate needs. For immediate & short term employment needs, Search Solution Staffing offers temporary staffing options for our clients. We are more than happy to provide payroll staffing services for any duration, even if it is only a few days. Keep things running smoothly, hire the RIGHT professionals today!

Temporary Contract Staffing

When professionals are needed for a set amount of time, temporary contract staffing is the most appropriate solution for your company. Search Solution Staffing managers can assist your company in determining the terms of these agreements and will be happy to collaborate to find the best professional for the job. Your company also has the option to hire temps permanently should you determine that they are a good fit for a full-time role.

Temp to Hire Staffing

Clients that have permanent needs but are not ready to make a permanent offer may elect to bring temps aboard on a temp-to-hire basis. Our team of staffing experts can easily help your company determine the exact terms and conditions of this solution. By quickly filling an open position, but also taking the time to fully evaluate the candidate, your company will simultaneously reduce risk and maximize productivity.

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